Troubleshooting

Problem

Description

Reaction

ERROR TEMP

Temperature is below -40°C (-40 °F) or above 75°C (167 °F).

Return device to normal
temperature range and recalibrate.

Contact MSA

ERROR EE

EEPROM Memory error

Contact MSA

ERROR PRG

Flash Memory error

Contact MSA

ERROR RAM

RAM Memory error

Contact MSA

ERROR BT

Bluetooth error

Contact MSA

ERROR UNK

Unknown error

Contact MSA

LOW BATT

Battery warning repeats every 60 seconds.

Remove from service as soon as possible and recharge battery

BATT ALARM

Battery is completely discharged.

Device is no longer sensing gas.

Remove from service and recharge battery.

ERROR CHARGE

Charge error

Device must be between 10° C and 36° C to charge.

Contact MSA if problem persists

SENSOR ERROR

Missing Sensor

Verify if sensor is properly -installed

Device does not turn on

Low battery

Charge device

*

Sensor Warning

Sensor is near the end of its life

Sensor Alarm

Sensor has reached the end of its life and cannot be calibrated. Replace sensor and recalibrate.

or

(flashing)*

*Sensor Warning and Sensor Alarm indicate that the device detects a loss of sensor sensitivity during calibration. In addition to true loss of sensor sensitivity, the device may issue a Sensor Warning or Sensor Alarm if calibration gas is expired, misapplied or not used during the span calibration. Ensure the quality of the calibration gas and the calibration gas delivery system. Recalibration may remove the Sensor Warning or Sensor Alarm indication.